Privacy Policy
Your privacy is important to us. Learn how we protect your personal information in accordance with New Zealand privacy laws.
Last Updated: December 7, 2024
Effective Date: December 7, 2024
1. Introduction
Welcome to NZ Jackpot Club ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our entertainment website. This policy complies with the New Zealand Privacy Act 2020.
Important Notice: NZ Jackpot Club is an entertainment platform only. We do not offer real money gambling. All games use virtual currency with no real-world monetary value.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information from New Zealand users:
- Name and contact information (email address)
- Date of birth (for age verification - must be 18+)
- Account credentials (username, password)
- Communication preferences
- Customer support interactions
2.2 Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Entertainment gaming activity and preferences
- Website usage data and analytics
- Cookies and similar tracking technologies
- Virtual currency transaction history (entertainment value only)
3. How We Use Your Information
We use your personal information for the following entertainment purposes:
- Providing and maintaining our entertainment services
- Creating and managing your account
- Processing virtual currency transactions (entertainment only)
- Verifying your age and identity (New Zealand legal requirement)
- Providing customer support to New Zealand players
- Sending promotional communications about entertainment offers
- Improving our entertainment games and services
- Ensuring platform security and preventing fraud
- Complying with New Zealand legal obligations
4. Information Sharing and Disclosure
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our entertainment platform, including:
- Cloud hosting providers
- Customer support services
- Analytics and marketing services
- Age verification services (New Zealand compliance)
4.2 Legal Requirements
We may disclose your information when required by New Zealand law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our users
- Investigate potential violations of our Terms of Service
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure data storage with access controls
- Regular security audits and updates
- Employee training on data protection
- Compliance with New Zealand cybersecurity standards
However, no method of transmission over the internet is 100% secure.
6. Your Rights Under New Zealand Privacy Law
As a New Zealand resident, you have the following rights regarding your personal information:
6.1 Access Rights
- Request access to your personal information
- Receive a copy of your personal information
- Request information about how we use your data
6.2 Correction Rights
- Request correction of inaccurate personal information
- Update your account information
6.3 Deletion Rights
- Request deletion of your personal information
- Close your entertainment account
To exercise these rights, contact us at privacy@nzjackpotclub.com
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your entertainment experience:
7.1 Types of Cookies
- Essential Cookies: Required for basic website functionality
- Performance Cookies: Help us analyze website usage
- Functional Cookies: Remember your entertainment preferences
- Marketing Cookies: Deliver relevant entertainment promotions
7.2 Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect your entertainment experience.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our entertainment services
- Comply with New Zealand legal obligations
- Resolve disputes and enforce our agreements
- Maintain records for responsible entertainment purposes
When we no longer need your information, we will securely delete or anonymize it.
9. Children's Privacy
NZ Jackpot Club is strictly for users 18 years and older. We do not knowingly collect personal information from anyone under 18. If we discover that we have collected information from someone under 18, we will immediately delete that information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@nzjackpotclub.com
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our platform
11. Contact Information
If you have any questions about this Privacy Policy, please contact us:
NZ Jackpot Club Privacy Team
Email: privacy@nzjackpotclub.com
Phone: +64 9 555 0123
Support Hours: 24/7 (NZST)
For complaints about our handling of your personal information, you may also contact the New Zealand Privacy Commissioner:
Office of the Privacy Commissioner
Website: privacy.org.nz
Phone: 0800 803 909
12. Entertainment Platform Disclaimer
Important Reminder: NZ Jackpot Club is an entertainment platform. All games are for entertainment purposes only and involve no real money gambling. Virtual currency has no real-world monetary value and cannot be exchanged for real money or prizes.