Frequently Asked Questions

We currently offer 6 premium entertainment slot games: Kiwi Gold Rush, Maori Treasures, Auckland Nights, Southern Alps Adventure, Fiordland Magic, and Wellington Wins. Each game features unique New Zealand themes and exciting bonus features.

Virtual coins are the entertainment currency used in our games. They have no real-world value and cannot be exchanged for money or prizes. You receive free virtual coins daily and can earn more through gameplay achievements and bonuses.

You can get virtual coins by: logging in daily for free coins, completing gameplay achievements, participating in special promotions, and through bonus features in games. Remember, these coins are for entertainment only and have no real value.

Yes! All our entertainment games are fully optimized for mobile devices. You can enjoy the same great experience on your smartphone or tablet as you would on a desktop computer.

Yes, all our entertainment games use certified random number generators to ensure fair play. While outcomes are random and for entertainment only, we maintain the highest standards of game integrity.

Simply click "Join Free" on our website, fill in your details, confirm you're 18+, and agree to our terms. You'll receive 10,000 free virtual coins to start playing immediately!

No, each person is allowed only one account. Multiple accounts are prohibited and may result in suspension of all accounts and forfeiture of virtual currency.

Click "Forgot Password" on the login screen, enter your email address, and we'll send you instructions to reset your password. If you need help, contact our support team.

Yes, you can request account deletion by contacting our support team. Please note that once deleted, all virtual coins and progress will be permanently lost and cannot be recovered.

We collect basic information needed for account creation and entertainment gaming experience. For full details, please read our Privacy Policy which complies with New Zealand privacy laws.

Our entertainment platform works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your preferred browser for the best experience.

Slow loading can be due to internet connection speed, browser cache, or device performance. Try clearing your browser cache, closing other tabs, or switching to a faster internet connection.

If a game freezes, try refreshing your browser or restarting the app. Your virtual coin balance and progress are automatically saved. If problems persist, contact our technical support team.

Currently, we offer a mobile-optimized website that works perfectly on all devices. A dedicated mobile app may be available in the future - stay tuned for updates!

Contact our support team through the contact form, email, or live chat. Please include details about the issue, your device/browser, and any error messages you received.