Contact Our Team
We're here to help! Get in touch with our friendly support team available 24/7 for all your entertainment gaming needs.
Get In Touch
Have questions about our entertainment slots? Need help with your account? Our dedicated Kiwi support team is ready to assist you!
Email Support
support@nzjackpotclub.com
Response within 2 hoursPhone Support
+64 9 555 0123
24/7 Available (NZST)Live Chat
Available on our platform
Instant responseOffice Location
Auckland, New Zealand
By appointment onlySupport Hours
Frequently Asked Questions
Quick answers to common questions about NZ Jackpot Club
Is NZ Jackpot Club free to play?
Yes! NZ Jackpot Club is completely free to join and play. We provide virtual currency for entertainment purposes only - no real money is involved.
Can I win real money?
No, you cannot win real money at NZ Jackpot Club. All games use virtual currency for entertainment only. Virtual coins have no real-world value.
Do I need to be 18+ to play?
Yes, you must be at least 18 years old to create an account and play our entertainment games. We verify age during registration.
How do I get more virtual coins?
You receive free virtual coins daily just by logging in! You can also earn more through gameplay achievements and special promotions.
Entertainment Support Only
Our support team is here to help with entertainment gaming questions only. We do not provide gambling support as we offer no real money gaming. For gambling-related concerns, please contact the New Zealand Gambling Helpline: 0800 654 655.